1. Q: Where is The store?

A: We are an online retailer, we do not have any brick and mortar shops in any province in South Africa.

2. Q: What payment methods can I use?

A: We only accept upfront payments via Visa or MasterCard credit or debit cards, manual electronic funds transfer (EFT), Instant EFT or BANK DEPOSITS.

3. Q: Where is my order?

A: When your order has been packed and is ready to ship, you will receive an email or sms with the subject line: ‘Your order is ready to go!’ This email contains a tracking link. Click on this link and BOOM! It will take you directly to our order tracking page

4. Q: How do I exchange an item?

A: Should you wish to exchange your item for a different size, please contact our experienced Customer Support team on whatsapp, 0814042659 Unfortunately our Customer Support team is unable to process exchanges for reasons other than size.

5. Q: How do I return the product for a REFUND?

A: Unfortunately we do not offer any refunds, we just exchange the product for you.

6. Q: Which items cannot be returned?

A: . Products that you or any other person has altered, repaired, incorporated to or added to may also not be returned.

7. Q: How do you deliver?

A: We use Courier guy to your door to deliver! Delivery takes 2-5 working days.